Know Your Rights as A Passenger

written on March 28th, 2016 by Rafia Abubakar

It’s summertime!

Finding good deals and packages for a nice trip is fairly easy at this time. You can bet that you won’t be the only one going on a holiday during summer. This is the one of the peak seasons after all. Planning ahead and being prepared are your best arsenal, but with the sheer number of passengers going on holiday, sometimes things don’t go smoothly.

This article, Assert your rights: 8 things to keep in mind as an airline passenger, is a perfect read for any airline passenger who encounters inconveniences and the best possible way to deal with them. If you are planning or are about to go on trip, you should read this first. Best to be protected and know your rights as a passenger.

Under the Air Passenger Bill of Rights (APBR), there are three primary rights of a passenger:

• The right to be provided with accurate information before purchase.
• The right to receive the full value of the service you purchased.
• The right to compensation.

The article expounds on 8 points – predicaments you may find yourself in and the rights entitled to you, with regards to:

1. Tickets, ads, and promos

2. Check-in

3. Overbooked flights

4. Delayed flights

5. Canceled flights

6. Off-loaded, delayed, lost, or damaged baggage

7. Death or injury

8. Compensation

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We’ve all been there; Delayed or cancelled flights, lost or damaged baggage. Oftentimes we were at a loss with what to do. Don’t ruin what could otherwise be a good vacation with the stress. Knowing your rights and asserting them can protect you from further damages and inconveniences.

Do read the full article here.

*NOTE – Passengers should also read between the lines when they are buying super promo fares. Understand the restrictions and ask your travel agent about it.